Competitive salaries
Comprehensive benefits
Excellent working environment

Property Care Planner / Administrator x2

Salary up to £28,382 per annum depending on experience
Working hours per week 37
Location Horndean
Reason for vacancy Permanent

This is a Full Time, Permanent vacancy that will close in {x} days at {xx:xx} BST.

Horndean ¦ Be part of something new at Abri

Help us deliver great homes and even better customer experiences.

We're excited to be growing our team in Horndean and are looking for experienced Property Care Planners / Administrators to join our Internal Delivery Administration Team.

This is a fantastic opportunity to be part of a new team, helping shape how we work and making a real difference to customers every day. You'll play a key role in keeping our planned works running smoothly, supporting colleagues across the business and ensuring our customers receive the excellent service they deserve.

We're passionate about creating great homes and thriving communities. Behind every successful repair, planned improvement, or customer visit is a team of people making things happen and this is where you come in.

If you're highly organised, enjoy solving problems, thrive in a fast-moving environment, and love the satisfaction of bringing everything together, we'd love to hear from you.

What you'll be doing

No two days are the same in this busy and rewarding role. You'll be at the heart of our planned delivery service, helping to coordinate work that improves customers' homes and experiences.

You'll:

  • Keep our operatives in the right place at the right time by planning and managing diaries across our geographical areas.
  • Adapt quickly when priorities change, ensuring schedules stay on track and customers remain informed.
  • Coordinate surveys and planned works from start to finish, helping projects run smoothly and efficiently.
  • Be a friendly and reassuring point of contact for customers, providing updates and support throughout their journey.
  • Work closely with managers, supervisors, operatives and contractors to overcome challenges and keep work moving.
  • Ensure everything behind the scenes is organised, from materials and orders to maintaining accurate records and systems.

Why join Abri?

This is more than an administration role. It's an opportunity to be part of a team that helps deliver safe, comfortable homes and outstanding customer experiences. You'll have the chance to make a real impact, build strong relationships, and help shape the way we work together.

In return, you'll join a supportive organisation where people genuinely care about each other, our customers and the communities we serve. We'll support your development, encourage you to grow your career and give you the opportunity to be proud of the difference you make every day.

Ready to be part of something new?

If you're looking for your next challenge and want to join a team with ambitious plans and a strong sense of purpose, we'd love to hear from you.

Don't wait too long to apply. We review applications as they arrive and may close the advert early if we receive a high volume of interest.

Apply today and help us build something great in Horndean.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
  • We’re investing in our communities, to address local issues and create opportunities for everyone 

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

28 days holiday + the opportunity to buy and sell holiday

Generous pension scheme with contributions up to 10%

Money off tons of high street and online retailers

Life assurance of 5x your annual salary

Generous parental and family leave

Health and wellbeing packages

Flexible working

Free eye tests

Cycle to Work scheme

We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri’s commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you! 

We’re committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.


Customer Positive 

We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process.  When customers meet the essential criteria of the role, we will commit to interview at least two customers as part of our Customer Positive scheme.
 

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can’t promise to give you exactly what you want, but we do promise to consider it fully.

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal. 

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